Official Refund & Download Policy

(For digital goods under The Stitchery Corner Ltd.)

All our products are digital cross-stitch patterns (PDF downloads).
Because files are delivered instantly, refunds or exchanges cannot be issued after a download has begun.

However, we will always assist you in these cases:

• Missing or corrupted files
• Duplicate purchases
• Wrong pattern received

Please contact us at support@thestitcherycorner.com within 7 days of purchase, and we’ll resolve it quickly.

All designs remain © The Stitchery Corner.
Purchases grant personal-use rights only.
You may print, stitch, and gift finished work, but not resell, share, or redistribute pattern files in any format.

By completing your purchase, you agree to this Refund & Download Policy and our Terms of Use.